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Digital Designer (UX/UI) shaping the Customer Experience

About the role

We are looking for a skilled and creative UX Designer to help us shape the user and customer experience of the Volvo Penta Brand. Volvo Penta is on a transformational journey towards a more customer centric way of working to enable seamless digital experiences and service offerings. Our Digital & IT department need to strengthen and grow our digital teams with a person who wants to make a difference by researching human needs and define how we can create great digital experiences throughout the customer journey. You will focus on the end customer experience, both professional fleet operators as well as private owners.

In this role, you will be located in the Gothenburg Lundby Campus and join the Volvo Penta Digital & IT department. You will be part of a team with ambitious people with diverse skills-sets who work with enabling the digital transformation at Volvo Penta. You will be part of cross functional collaboration with digital product teams and other UX/UI designers across the organization.

Your role will mainly work in the early phases of the design process, closely together with our customers and users. Some of the main tasks will be to plan and do research activities such as interviews, learn about the user needs and use the insights to visualize digital experiences, that solves their problems. You’ll also work with creating wireframes to communicate and present concepts to decision makers and our digital teams.

Responsibilities:
  • To perform user research activities
  • To analyze user insights and define user’s needs
  • To communicate needs and digital concepts
  • To create sketches & low-high fidelity prototypes for:
    • Decision making
    • Learning and testing (to get more customer insights)
    • Finding unmet user needs
    • Explaining new concepts
  • To help defining metrics and goals to continuously improve digital experiences
  • To maintain a holistic overview of our user’s experience and interactions
An exciting opportunity for a curious change maker:

We believe that you are a team player with the ability to connect, collaborate and communicate with a broad variety of audiences both internal and external to Volvo Penta. You feel confident in making individual decisions while always having the best interest of the customers and users, to create both customer and business value. As a designer you always use your analytical skills combined with passion for understanding user behavior to solve problems and create valuable experiences.

Your skills:
  • Can communicate fluently in English
  • Have a relevant educational background
  • At least 3 years work experience in the role as UX/UI Designer
  • Hands-on understanding of working with user research
  • Analytical skills, with good ability of translating user needs into design
  • Accustomed to work with user journey mapping
  • Accustomed to work with wireframing and prototyping in Figma, Sketch or Adobe XD
  • Good communication and presentation skills
  • A team player with ability to make individual decisions
  • You have a basic understanding of coding (HTML, CSS, JavaScript)
Bonus points:
  • Experienced with frontend or backend development
  • Experienced with agile ways of working
  • Skilled in UX writing or copy
  • Have a great interest of new technology and innovation
Curious and have some questions? Contact us!

Call recruiting manager Magnus Fridner at +46 739 026255

Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. 
www.volvogroup.com/career. 

With Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.

We want to get to know you

Application Process

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The journey begins! An email confirmation will be sent as soon as you submit your application. After this, it is still possible to update your personal profile by login in to your account. The hiring team will review your application together with the hiring manager. Shortlisted candidates will be contacted with information about the following steps.

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