Business Analyst QSS

The company
Our world is a world of change.
Our organization is based on people and great teamwork. We are a truly global company; we rely on diversity and together we create a workplace that brings the best out of everyone.
Here at Volvo CE (Construction Equipment), we are driven by the idea that through imagination, hard work and technological innovation we will lead the way towards developing a world that is cleaner, smarter, and more connected.
We believe in a sustainable future and with the global construction industry as our arena, we work together with our customers to turn this belief into reality for people everywhere. That is our purpose,
and we live and breathe it, every day. With that, we are “Building Tomorrow”!
Do you want to be a part of building the world we want to live in?
Right now, we are looking for a Business Analyst to join our global team to accelerate digitizing our Dealer and Customer experience.

Opportunity description

In this role, you will work in a dynamic team with diverse skills within the Digital & IT community focusing on Digital experience for dealers and customers. You will have the opportunity to interact with multiple global teams and stakeholder to ensure the development, delivery and maintenance of cloud-based applications that are part of the company’s digital transformation. You will be able to influence the ways of working and the design of the digital implementations by being part of a cross-functional team.
In the role you will develop good relationships with business key users enabling change by defining needs and recommending solutions that deliver value to the business.

The business analyst is responsible for eliciting the actual needs of stakeholders, which frequently involves investigating and clarifying their expressed desires, to determine underlying issues and causes. Business analysts play a role in aligning the designed and delivered solutions with the needs of stakeholders.

Competence & Mindset

We believe you are a team player with analytical skills. You understand enterprise problems and goals. You have excellent communication skills, and you have a proven ability to understand, design and implement complex processes to solve problems in an innovative way.

As a Business Analyst you will work in a team of specialists administrating and configuring different applications on Salesforce cloud platform. You will be collaborating with different product owners and teams working in close collaboration with developers and other business analysts using agile ways of working.

We believe you have knowledge about IT best practices and Agile concepts. Most importantly you are dynamic, and you are eager to learn and help your teammates in delivering value through our applications.
Experience of working with Salesforce™ and Volvo systems such as UCHP, GCM, MOM, MD Hub is a high asset.

We believe that you have failed and overcome difficulties and learned from mistakes.
You are full of energy for challenges and seize opportunities rather than problems.
You have a passion for learning new things to help you grow and excel.
Do you recognize yourself? Apply to this position and come meet us and ask us any questions!

Education Required

Bachelor or Master in relevant fields.

Who are you and how to apply?
Share your CV and cover letter in the application form in the link above.
In preparation of the interview, we would like you to pick as many questions as you’d like below and answer them in your application form/cover letter:

• Describe your most successful collaboration the last year.
• Tell us about a time when you were inspired to learn something new recently.
• Tell us the importance of learning for you in a professional experience.
• Describe a project that you realized and how you achieved it.

For more information please contact:
Monika Westenius, Head of Machine, Parts and Service Ordering enablers +46 73 558 53 56

Kindly note that due to GDPR, we will not accept applications via mail. Please use our career site.