Financial Control & Accounting is now looking for a Process & Solution Key User in the Order to Cash department.
Financial Control & Accounting is the accounting department within the Volvo Group, responsible for financial compliance in all legal entities (except for Volvo Financial Services). Financial compliance is defined as meeting all statutory requirements and internal Volvo Group requirements as described in policies, directives and in Financial Policies and Procedures (FPP).
Order to cash (OtC) is a part of the Financial Control & Accounting, Accounting Services organization. OtC provides services to our internal Partners such as sundry invoices, allocation of customer payments, collection of receivables, cash & bank activities.
As a Process & Solution Key User we are expecting you to work with energy, passion and respect for the individual. In this role you will be a member of the Order to Cash organization within FCA, Accounting Services.
Mission/purpose: The Process & Solution Key User supports process/solution development, improvements and implementation of standard processes/solution on a local site and organizational unit including any adaptations or variants. The Process & Solution Key User will support the end users and support the full utilization of process and solutions.
Key responsibilities: • Bring business knowledge and needs/ requirements from all users to the Business Process Developer/Solution Leader in process/solution development and improvement activities • Analyze business issues and business requests from a process and solution perspective before initiating a formal change request • Collect, analyze, propose and help prioritize change requests from the users represented towards the Business Process Developer or the Solution Leader • Participate in acceptance tests (process and solution) • Approve/Reject user acceptance test (i.e. new solution releases) • Identify root cause to define process and solution improvement area and propose solution or escalate • Review and accept process/solution development and improvement proposals • Be the single point of contact for end users (i.e. “how to” questions regarding the process/solution(s) incl. access requests) • Communicate and anchor process/solution improvement proposals • Support implementation of standard process/es and solution(s) • Support the definition of process measurement/s • Identify training needs, plan and secure training in cooperation with Business Process Developer and / or Solution Leader • Perform process training and give support to end users • Represent the users in user groups/reference groups or similar forums
Candidate profile: • Minimum 3 years of professional experience gained in accounting area, including experience from FCA • High level of business process knowledge • Good understanding of related processes and solutions • Good understanding of process interfaces to other processes • Basic knowledge about process methods and tools • Good communication skills
Required competences: • End to end process knowledge • Effective communication • Partner and customer focus • Teamwork and cooperation • Continuous improvement/action oriented • Cross-border collaboration
Languages: Fluent in English
System knowledge: SAP, Excel - fully proficient Very good knowledge of tools used in the specific area
You will report to Business Process Developer Accounts Receivable & Collection
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success. www.volvogroup.com/career.
Volvo Group Finance contributes to realizing the vision of the Volvo Group by developing and providing a wide range of expert services from financial planning to accounting, business controlling, M&As, financial reporting and investor relations. With Volvo Group Finance you will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.
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Application Process
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Interview
Selection
Onboarding
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The journey begins! An email confirmation will be sent as soon as you submit your application. After this, it is still possible to update your personal profile by login in to your account.
The hiring team will review your application together with the hiring manager. Shortlisted candidates will be contacted with information about the following steps.
Interview
If selected for an interview, you will be contacted with information about when and who you are meeting and if you need to prepare anything. Usually there is 1-3 rounds of interviews in our hiring process. The interviews can be by phone, online video or on-site. Further steps can include technical tests, assessment tests and references.
Selection
If we are a match you will receive an offer for employment. If you are not selected for the job you will get notified as soon as possible. You can choose for us to keep your resume in our database and activate a search agent that will look for other jobs that match your profile.
Onboarding
When you begin your employment, you will receive an onboarding to help you quickly become part of the team and start working with your tasks in the best possible way. Welcome onboard!
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